Below is a list of commonly asked questions about the experience at Brown House Candle Company. If you do not see what you are looking for just contact us. We are here for you!

It depends on the product and/or vessel you choose. The custom scented candle experience starts at $35 and up however, we do have other products that you can custom blend that start at $20 and up. 

We would love for you to come into our store to partake in our hands on SCENT-sational experience, however, we understand that sometimes that may not be possible. Our online Custom Scent Creator provides with you the option to create your own uniquely custom scented product(s).

You first select your product, you can then choose up to three fragrances, and lastly choose how you would like them blended. Our Scent Stylists will personally hand blend your fragrances, create your custom product(s) and ship it/them directly to you.

We use a coconut-apricot blend, soy-coconut blend or 100% soy wax (all three are natural waxes), organic cotton wicks and premium fragrance oils combined to provide a cleaner, slower burning candle with excellent scent throw

Choosing your fragrances, blending your oils and then pouring your candle - you can plan on 30 to 45 minutes in the store. After your candle has been poured, it needs time to set. It will be ready for pick up about 90 minutes after you have poured it depending on the size of the candle you've chosen.

Unfortunately, no we cannot make the scent stronger. There is a bit of science that goes into this. Adding more fragrance oil compromises the integrity of the wax and how well the candle burns. Our candles may not have a strong scent when you pop open the lid, however, they produce the most scent when they are burning, which is exactly what we want.

We apologize in advance but no. We cannot confirm the safety of your candle jars (which is what we refer to as candle vessels) or how well they handle heat, we do not want to take any risks when it comes to your safety however, we will recycle the used candle vessel and lid for you which will earn you $2.00 off your next purchase.

The candle vessels cannot be reused. However, we will recycle the candle vessel and lid for you which will earn you $2.00 off your next purchase.  Not only is it a great way to help reduce waste and support the environment but you will also earn a $2.00 discount on your next purchase!

Yes, a little soot is pretty common with burning anything.  However, if you notice a lot or see smoke please remember the following candle care:

  • Trim your wick to ¼” BEFORE each lighting
  • Keep your candle away from drafts.  Drafts and ceiling fans will make your candle burn faster and create more smoke.
  • Burn your candle for about 4 hours at a time.  Longer burn times will make your candle burn hotter and faster.

We sure do!  In addition to candles, we offer, reed diffusers, room sprays and wax melts.

No, restorations are not required but highly recommended especially on the weekend. To make a reservation, visit our Reservation page!

Yes, we love celebrations!  Just complete our reservation form here or give us a call so we can go over all the details of your event to make it a fun filled experience.